Recover the revenue your phones are losing.
When a service call rings through unanswered, Sam picks it up, books the appointment, and — if the customer is too busy to come in — a Traackon driver picks the car up from their driveway. Every call, transcript, and booking lands in your dashboard.
Now piloting with Alberta dealerships · built on Traackon Logistics’ existing driver network
Your dealership already paid to acquire these customers.You’re just not finishing the conversation.
Every missed call is a booked appointment that didn’t happen — and a customer who just dialed the dealership across town. The marketing spend already landed them; the front desk just couldn’t catch them.
Service calls die on hold
Advisors juggle the drive lane, the parts counter, and a ringing phone. The phone usually loses.
After-hours calls vanish
A big share of inbound service traffic lands when nobody is at the desk. That RO walks across the street.
Dormant customers sit unused
Customers in your DMS who haven't been in for 12+ months are booked appointments you're not making.
Parts requests get lost
Counter staff are slammed, voicemails pile up, and quotes never go out. Trade accounts switch suppliers.
Sales leads go cold fast
Speed-to-lead drives conversion. By the time someone calls back, the customer is on three other lots.
"I'm too busy" kills bookings
Customers don't hate your shop. They hate driving across town and waiting four hours. Convenience is the unlock.
From missed call to booked RO,without your advisors lifting a finger.
No new phone system, no porting, no software for your staff to learn. Forward-on-no-answer and a login. That’s the whole footprint.
A call goes unanswered
Your line rings the desk first. Only the calls nobody picks up — busy lane, lunch, after hours — roll through.
Sam answers in seconds
Sam books the appointment and captures the vehicle, the customer's need, and a callback number — in one call.
We pick the car up
If the customer can't come in, a real Traackon driver collects the vehicle, and returns it after service.
You see everything
The recording, the transcript, and the booking land in your dashboard — verified before anything is confirmed.
Anyone can answer phones.We pick up the car.
The most common reason a booked appointment never becomes an RO is “I couldn’t get the car there.” So we close that gap with real Traackon drivers: insured pickup from the customer’s home or work, service at your shop, and same-day return to their driveway.
Pickup and return run on Traackon Logistics' existing dispatch network — not gig drivers.
Timestamped photos at pickup and at return, so your shop and your customer are both covered.
If the customer needs wheels, we coordinate the loaner handoff at their door.
One number.Every revenue desk.
Most stores start with service — it’s the fastest payback — then point sales and parts overflow at the same line.
RO-ready bookings, not voicemails.
What Sam captures on every service call:
- Vehicle, mileage, and concern — written up RO-ready
- Preferred drop-off or concierge pickup window
- Recall and declined-work mentions, flagged for the advisor
- After-hours and overflow calls booked into open slots
No lead waits on hold.
What Sam captures on every sales call:
- The vehicle they're calling about, and stock # if mentioned
- Trade-in intent: year, make, model, rough condition
- Timeline and financing interest
- A booked appointment or firm callback for your team
Every counter call, written down.
What Sam captures on every parts call:
- Part description and the VIN to match it
- Retail vs. wholesale / trade-account caller
- Callback number and best time to quote
- Pickup vs. delivery preference for the order
Every call, transcript, and bookingin one place.
The live dealer dashboard — listen to the recording, read the transcript, and approve the booking before the customer gets a confirmation.
Customers don’t hate your shop.They hate the inconvenience.
When a customer says “I don’t have time,” Sam offers concierge pickup. A Traackon driver collects the vehicle from their home or workplace, your shop services it, and we return it the same day. The objection disappears, and the RO happens.
One pilot plan.Priced to be obvious.
You pay a flat platform fee, then only for outcomes: booked appointments and completed valet runs.
- Sam answering your missed + after-hours calls
- Concierge dispatch on Traackon's driver network
- The dealer dashboard — calls, transcripts, bookings
- 14-day guided setup with a forwarding test
- No long-term contract during pilot — cancel anytime
Standard + Custom plans after pilot. Pilot rates locked for participating stores.
Questions dealers askbefore saying yes.
If a caller asks, Sam discloses that it’s the shop’s virtual assistant — no pretending. In practice the conversation sounds natural, customers get what they called for in one call, and a human on our side verifies every booking before it’s confirmed.
Hear Sam take a call.Then decide.
Listen to how Sam books appointments and turns “I’m too busy” into a booked RO. Pick a scenario and press play.
A service call — Sam books new tires and sets up concierge valet pickup.
Press play to hear how Sam handles the call.
Recorded demo with real voices — plays in your browser, never starts a live call or uses any credits.
Want a live walkthrough?Leave your details.
Tell us about your store and we’ll hand you a link to book your onboarding call — scheduled a few days out so we can prep your account first. No deck, no pressure.